Local Reviews
for Cullman, AL

Advanced Pest Control of Alabama LLC. Rated 2.0 out of 5 stars based on 1 customer reviews

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Review of Advanced Pest Control of Alabama LLC.

THE ACTUAL SERVICE THAT I RECEIVE FROM THE PEST CONTROL TECHNICIAN IS OUTSTANDING, BUT THE CUSTOMER SERVICE THAT I RECEIVE FROM THE OFFICE STAFF IS HORRENDOUS. I DONT THINK THAT I HAVE EVER CALLED AND GOT A PERSON IN THE OFFICE. I ALWAYS HAVE TO LEAVE A MESSAGE WITH THE ANSWERING SERVICE THEN PLAY PHONE TAG. THE OFFICE STAFF ARE RUDE , UNFRIENDLY AND NOT VERY KNOWLEDGEABLE. THE BILLING SYSTEM OR BILLING REPS ARE AWFUL. I WILL GET A STATEMENT THAT SHOWS A ZERO BALANCE THEN GET A COLLECTION NOTICE. I RECEIVED A STATEMENT YESTERDAY THAT LOOKED BLANK. I CANT TELL IF i DONT OWE ANYTHING OR IF THE PRINTER WAS JUST OUT OF INK. THEY SCHEDULERS FORGET TO CALL BEFORE SERVICE AND SEVERAL TIMES I HAVE ASKED FOR INSIDE SERVICE OR SPECIAL SERVICE AND THE MESSAGE WAS NEVER RELAYED TO THE TECHNICIAN


Response from Advanced Pest Control of Alabama LLC.:

Heather has went out of her way to make sure this customer was happy with service, always satisfied, and was never rude. She has Heathers (the owners) number directly and has spoke to her several times and when she leaves a message, Heather always responds. She has had a past due balance of $330 for several months with several statements being mailed to her before receiving a collection letter. When she spoke to Heather, Heather asked her to provide a check number and we would research it and fix any mistakes that we had made but she refused. Heather then sent her transaction reports and payment history showing the payments that she had made. Once she received  that, she called Heather and was very polite and made her payment of $330.00 to get her account up to date. When we schedule appointments for our customers, we always call 24-48 hours in advance. Anytime a customer asks for an inside service or any specific service, we give the technician the notes. 


Tyler W.

Tyler W.

Quarterly pest control

Near Co Rd 421, Cullman, AL 35057
Tyler W.

Tyler W.

Monthly pest control

Near Co Rd 813, Cullman, AL 35057
Kaley L.

Kaley L.

One of our pest control technicians, rendered a monthly service for the problem of ants on a residential dwelling in Cullman, AL.

Near Lakehill St NW, Cullman, AL 35055
Cullman, AL - One of our pest control technicians, rendered a monthly service for the problem of ants on a residential dwelling in Cullman, AL.
Kaley L.

Kaley L.

One of our pest control technicians, rendered a general monthly pest control service for spiders on a residential dwelling in Cullman, Al.

Near Clearwater Dr NE, Cullman, AL 35055
Cullman, AL - One of our pest control technicians, rendered a general monthly pest control service for spiders on a residential dwelling in Cullman, Al.
Kaley L.

Kaley L.

One of our pest control technicians, rendered a monthly service for ants and general purposes in Cullman, AL.

Near Churchill Cir SE, Cullman, AL 35055
Cullman, AL - One of our pest control technicians, rendered a monthly service for ants and general purposes in Cullman, AL.
Kaley L.

Kaley L.

One of our pest control technicians, rendered a monthly pest control service for general purposes on a residential dwelling.

Near Co Rd 707, Cullman, AL 35055
Cullman, AL - One of our pest control technicians, rendered a monthly pest control service for general purposes on a residential dwelling.
Kaley L.

Kaley L.

One of our pest control technicians, rendered a monthly service for general purposes on a residential dwelling in Cullman, AL.

Near Co Rd 385, Cullman, AL 35057
Cullman, AL - One of our pest control technicians, rendered a monthly service for general purposes on a residential dwelling in Cullman, AL.
Tyler W.

Tyler W.

Ants in home

Near Co Rd 420, Cullman, AL 35057
Tyler W.

Tyler W.

Sweet ants

Near Co Rd 385, Cullman, AL 35057
Brent D.

Brent D.

Commercial pest control

Near 4th St SW, Cullman, AL 35055
Brent D.

Brent D.

Commercial pest control

Near 2nd St SW, Cullman, AL 35055
Brent D.

Brent D.

Commercial pest control

Near Mcnabb Dr SW, Cullman, AL 35055
Chad D.

Chad D.

Monthly Pest Control commercial account Cullman Alabama

Near Co Rd 1242, Cullman, AL 35057
Cullman, AL - Monthly Pest Control commercial account Cullman Alabama
Chad D.

Chad D.

Monthly residential Pest Control Cullman Alabama

Near Birmingham St SW, Cullman, AL 35055
Cullman, AL - Monthly residential Pest Control Cullman Alabama
Chad D.

Chad D.

Weekly Pest Control commercial account Cullman Alabama

Near Birmingham St SW, Cullman, AL 35055
Cullman, AL - Weekly Pest Control commercial account Cullman Alabama